Bella Donna by the Sea
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Customer Services

How We Determine Rates

Shipping and handling charges are determined by the merchandise dollar amount of your order.

Charges are calculated before taxes.

Shipping And Handling Rates : United States & U.S. Territories

Standard Delivery

. Order usually arrives within 7 - 10 business days.

MERCHANDISE SUBTOTAL VIA SURFACE

$ 1.00 - 70.00 $ 8.95
70.01 - 150.00 13.95
150.01 - 250.00 17.95
250.01 - 300.00 18.95
300.01 - 399.99 19.95
Over 400.00 is free.

Express Delivery

. Not Available for P.O. Boxes Addresses

Delivery Method

2nd Business Day Express: Add $10.95 to Standard Shipping and Handling Charges

3rd Business Day Express: Add $7.95 to Shipping and Handling Charges

Alaska, Hawaii and U.S. Territories

Add $4.95 to the above U.S. Standard Shipping and Handling Charges
Delivery within 5 - 7 business days
U.S. territories include American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto and U.S. Virgin Islands

Standard Delivery to Canada

Order usually arrives within 10 - 14 business days

MERCHANDISE SUBTOTAL VIA SURFACE

$ 1.00 - 50.00 $ 13.95
50.01 - 100.00 20.95
100.01 - 150.00 23.95
150.01 - 200.00 24.95
200.01 - 250.00 25.95
250.01 - 350.00 26.95

International Standard Delivery

Order usually arrives within 14 -21 business days
Shipping outside the United States may be subject to import charges, which are the responsibility of the purchaser

MERCHANDISE SUBTOTAL VIA SURFACE

$ 1.00 - 75.00 $ 25.95
50.01 - 100.00 31.95
100.01 - 150.00 36.95
150.01 - 200.00 44.95
200.01 - 250.00 49.95
250.01 - 300.00 54.95
300.01 - 450.00 61.95
450.01 - 650.00 71.95
650.01 - 800.00 86.95
800.01 - 1000.00 96.95
Over $1000.00 107.95

International Express Delivery

Add $20 to Standard Shipping and Handling Charges
Delivery within 3 - 10 business days

Customs and Import Duties

Your Order may be subject to VAT, import duties and / or taxes, which are levied once your package reaches your country

Bella Donna ships your package DDU, “duties and taxes unpaid”, and does not collect the VAT, duties and / or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs.

For more information regarding your country’s custom policies, please contact your local customs office

Returns Policy

We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we’ll assist you with a prompt refund or exchange.

Returns should be made within 14 days of the purchase date . It is your responsibility to pay the shipping and insurance.

Shipping and handling charges are not refundable.

A credit will be issued as soon as we receive your return

Please allow up to two billing cycles for a refund to appear on your credit card statement

Please return to :
Bella Donna
200 Monterey Ave
Capitola, CA 95010
U.S.A